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Personal Development

Personal Development skills consist of both soft or technical skills that contribute to your workplace experience. Some of these skills include communication, problem-solving and organisation. Building on these skills can determine the quality of your work-life and can even determine your success in your chosen career path.

MiTraining's Personal Development courses are offered as individual short courses and micro courses so you can work towards the career you want.

BSB30120 Certificate III in Business

BSB30120 Certificate III in Business

This qualification can help you develop real-world skills to pursue a career in business and administration.
Communicate with influence

Communicate with Influence

This short course will develop your skills in presenting with impact and influence to prospective customers, clients and important stakeholders.
Develop and use emotional intelligence

Develop and Use Emotional Intelligence

This course covers the development and use of emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the context of the workplace.
BSB30120 Certificate III in Business Customer Engagement SEO

BSB30120 Certificate III in Business (Customer Engagement)

This qualification will provide you with all of the practical skills and knowledge to be able to work effectively within a team and deliver exceptional customer service.
Being a Mentor

Being a Mentor

This self-paced short course provides a detailed insight into the role of a mentor and how a successful mentor/mentee relationship can be fostered.
Business Networking Basics

Business Networking Basics

This practical short course is full of tips, advice and tactics to help you succeed at business networking.
Deliver Training in Your Workplace

Deliver Training in Your Workplace

Discover the skills to provide training concisely, effectively and in an engaging way, froom planning to delivery.
Developing Customer Loyalty

Developing Customer Loyalty

This self-paced short course will provide you with strategies to improve customer loyalty and deliver these through your organisation.
Effective Meetings

Effective Meetings

Learn how to plan and run meetings that are effective and efficient in this self-paced short course.
Handling Conflict at Work

Handling Conflict at Work

This short course provides valuable tips and tools to help you manage conflict in diverse work situations.
Handling Customer Complaints

Handling Customer Complaints

This self-paced short course is designed to give you a better understanding of how and why to customer feedback.
Influencing and Negotiation Skills

Influencing and Negotiation Skills

Become an effective influencer and negotiator in your workplace with this introductory short course.
Innovation in the Workplace

Innovation in the Workplace

This self-paced short course will teach you how to develop workplace practices, behaviours and an environment that supports and promotes innovation.
Managing Work Stress

Managing Work Stress

This short course will help you better understand the causes of stress and how it can be managed in a work environment.
Planning and Delivering a Conference

Planning and Delivering a Conference

From identifying the purpose to confirming budgets and speakers, this is a must-do course for anyone asked to bring a conference together who needs a place to start.
Skills for Conducting Interviews

Skills for Conducting Interviews

Learn interviewing skills required of managers in any field who are responsible for bringing onboard new staff members.
The Confident Communicator

The Confident Communicator

This short course is full of practical tips for lifting the quality of your communication with work mates, suppliers, customers and staff at all levels.
Time Management at Work

Time Management at Work

The simple and practical short course will give you tips, tricks and insights about managing your time better that you can apply straight away.
Conflict Management Course Bundle

Conflict Management Course Bundle

This popular skills bundle combines our Handling Conflict at Work and The Confident Communicator courses.
New Develop Critical Thinking in Others

Develop Critical Thinking in Others

If you’re in a leadership position or responsible for coaching a team and are looking to drive creativity and innovation, this is the course for you.
New Coordinate Recruitment and Onboarding

Coordinate Recruitment and Onboarding

If you’re responsible for human resource management in your organisation, or responsible for the hiring, onboarding and training of new team members, this is the course for you.
New Communicate Effectively as a Workplace Leader

Communicate Effectively as a Workplace Leader

If you’re in a leadership position or looking to upskill, this course will help you harness the right tools to improve communication and achieve greater outcomes.
New Lead Effective Workplace Relationships

Lead Effective Workplace Relationships

If you’re a team leader, supervisor or looking to upskill and develop your relationship-building skills, this course has your name all over it.

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