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Personal Development

Personal Development skills consist of both soft or technical skills that contribute to your workplace experience. Some of these skills include communication, problem-solving and organisation. Building on these skills can determine the quality of your work-life and can even determine your success in your chosen career path.

MiTraining's Personal Development courses are offered as individual short courses and micro courses so you can work towards the career you want.

BSB30120 Certificate III in Business

BSB30120 Certificate III in Business

This qualification can help you develop the real-world skills you need to pursue a career in business and administration.
Communicate with influence

Communicate with Influence

Develop your skills in presenting to make an impact and influence potential customers, clients and important stakeholders.
Develop and use emotional intelligence

Develop and Use Emotional Intelligence

Improving emotional intelligence increases self-awareness and improves workplace relationship management skills.
BSB30120 Certificate III in Business Customer Engagement SEO

BSB30120 Certificate III in Business (Customer Engagement)

This qualification provides the practical skills and knowledge to work effectively within a team and deliver exceptional service.
Being a Mentor

Being a Mentor

Dive into the details of becoming a mentor and learn the insights you’ll need to foster successful mentor/mentee relationships.
Business Networking Basics

Business Networking Basics

This practical course provides useful tips, advice and tactics to help you succeed at business networking to strengthen your career.
Deliver Training in Your Workplace

Deliver Training in Your Workplace

Learn the planning and delivery techniques you need to conduct effective, concise training sessions and upskill your staff members.
Developing Customer Loyalty

Developing Customer Loyalty

We’ll help you understand your customers to deliver strategies that improve customer loyalty throughout your business.
Effective Meetings

Effective Meetings

A well-run meeting is the best way to gather your team and get things done. Learn how to plan and run more effective meetings.
Handling Conflict at Work

Handling Conflict at Work

Learn the communication tips and tricks you need to handle conflict and turn difficult work relationships into positive ones.
Handling Customer Complaints

Handling Customer Complaints

Improve the way you handle customer complaints with this course focusing on the how and why of feedback management.
Influencing and Negotiation Skills

Influencing and Negotiation Skills

Become a workplace influencer and effective negotiator with this short course covering the core communication skills you’ll need.
Innovation in the Workplace

Innovation in the Workplace

Learn how to develop workplace practices, behaviours and processes to promote an environment that supports valuable innovation.
Managing Work Stress

Managing Work Stress

This micro course helps you to better identify, understand and manage the sources of stress and pressure in your work environment.
Planning and Delivering a Conference

Planning and Delivering a Conference

From identifying the purpose to confirming budgets and speakers, this course provides a framework for organising a conference.
Skills for Conducting Interviews

Skills for Conducting Interviews

Hiring the right people can save thousands, and this course provides the interview skills to identify and onboard the best candidates.
The Confident Communicator

The Confident Communicator

Improve the quality of your communication with colleagues, suppliers, customers and staff at all levels with this practical course.
Time Management at Work

Time Management at Work

This simple and practical short course provides broadly applicable tips, tricks and tools to better manage your time in the workplace.
Conflict Management Course Bundle

Conflict Management Course Bundle

Combining two popular communications courses, this bundle provides valuable tips on managing conflict and inspiring teams.
New Develop Critical Thinking in Others

Develop Critical Thinking in Others

This course provides leaders with the tools they need to develop teams and help them implement critical thinking processes.
New Coordinate Recruitment and Onboarding

Coordinate Recruitment and Onboarding

Developing a good process for recruiting, onboarding and training new team members helps build stronger organisations.
New Communicate Effectively as a Workplace Leader

Communicate Effectively as a Workplace Leader

This course provides the tools you need to improve communication and achieve greater outcomes as a leader in your workplace.
New Lead Effective Workplace Relationships

Lead Effective Workplace Relationships

For all team leaders, supervisors and those looking to upskill, this course provides help with forming stronger workplace relationships.

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