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Become an effective influencer and negotiator in your workplace with this introductory short course. You’ll develop a solid understanding of the behaviours, styles and approaches that can help you build confidence in negotiating and influencing outcomes.

Influencing and negotiation skills are required in all types of workplaces. These skills will help you produce positive outcomes with colleagues, clients and other key stakeholders.

What You'll Learn

  • Understand the concept of personal power and influence
  • Principles of effective negotiation
  • Influencing behaviours and how to develop them
  • How to deliver information based on your audience
  • Advanced communication techniques
  • Negotiation tactics and insights
  • How to align competing or conflicting outcomes
  • Building trust-based relationships

This Course is Ideal For

Those who want to build their personal influence at work. The skills and content included in this course can be applied to any work setting or context.


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