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Small Business

When starting a small business, it's important to remember that there are several factors that may determine your success. You will need to develop a business plan, build a strong marketing strategy and perhaps organise finances for your business venture, which will require some resilience, patience and skill. 

MiTraining's Small Business training courses are offered as individual short courses and micro courses so you can upskill and take your small business to the world!

BSB30120 Certificate III in Business

BSB30120 Certificate III in Business

This qualification can help you develop real-world skills to pursue a career in business and administration.
Develop and present business proposals

Develop and Present Business Proposals

If you’re considering starting a small business this course will help you define, describe and pitch your business idea to key stakeholders.
Investigate business opportunities

Investigate Business Opportunities

This course covers the skills and knowledge required to consider major elements of a business idea and undertake research to determine its viability.
Organise finances for new business ventures

Organise Finances for New Business Ventures

This short course will help you develop the skills and knowledge to estimate start-up costs for your new business venture, determine financial viability and projected cash flow and budget.
BSB30120 Certificate III in Business Customer Engagement SEO

BSB30120 Certificate III in Business (Customer Engagement)

This qualification will provide you with all of the practical skills and knowledge to be able to work effectively within a team and deliver exceptional customer service.
BSB30220 Certificate III in Entrepreneurship and New Business

BSB30220 Certificate III in Entrepreneurship and New Business

This qualification will teach you how to investigate and assess small business opportunities to get you started towards realising your dream.
Developing Customer Loyalty

Developing Customer Loyalty

This self-paced short course will provide you with strategies to improve customer loyalty and deliver these through your organisation.
Handling Customer Complaints

Handling Customer Complaints

This self-paced short course is designed to give you a better understanding of how and why to customer feedback.
Managing a Sales Team

Managing a Sales Team

This short course offers an introductory guide to key elements of the sales management process for newly appointed sales managers.

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