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When starting a small business, it's important to remember that there are several factors that may determine your success. You will need to develop a business plan, build a strong marketing strategy and perhaps organise finances for your business venture, which will require some resilience, patience and skill. 

MiTraining's Small Business training courses are offered as individual short courses and micro courses so you can upskill and take your small business to the world!

BSB30120 Certificate III in Business

BSB30120 Certificate III in Business

This qualification can help you develop the real-world skills you need to pursue a career in business and administration.
Develop and present business proposals

Develop and Present Business Proposals

If you’re considering starting a small business, this course will help you define and pitch your business idea to key stakeholders.
Investigate business opportunities

Investigate Business Opportunities

Acquire the skills you need to consider the major elements of a business venture and undertake research to determine its viability.
Organise finances for new business ventures

Organise Finances for New Business Ventures

Develop the skills needed to estimate start-up costs, determine financial viability and project cash flow for new business ventures.
BSB30120 Certificate III in Business Customer Engagement SEO

BSB30120 Certificate III in Business (Customer Engagement)

This qualification provides the practical skills and knowledge to work effectively within a team and deliver exceptional service.
BSB30220 Certificate III in Entrepreneurship and New Business

BSB30220 Certificate III in Entrepreneurship and New Business

Learn more about investigating and assessing small business opportunities so you can get started on realising your dream.
Developing Customer Loyalty

Developing Customer Loyalty

We’ll help you understand your customers to deliver strategies that improve customer loyalty throughout your business.
Handling Customer Complaints

Handling Customer Complaints

Improve the way you handle customer complaints with this course focusing on the how and why of feedback management.
Managing a Sales Team

Managing a Sales Team

Newly appointed sales managers can benefit from this introductory guide to the key elements of managing a successful sales team.

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