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Courses

MiTraining Online Courses

Choose from MiTraining's extensive course catalogue for the professional development training to suit you or your team. All courses are available fully online.

Browse the course catalogue by subject category, or select the type of course that best fits your needs - from micro courses, short courses to nationally accredited qualifications.

Handling Customer Complaints

Handling Customer Complaints

This self-paced short course is designed to give you a better understanding of how and why to customer feedback.
Handling Conflict at Work

Handling Conflict at Work

This short course provides valuable tips and tools to help you manage conflict in diverse work situations.
Effective Meetings

Effective Meetings

Learn how to plan and run meetings that are effective and efficient in this self-paced short course.
Developing Customer Loyalty

Developing Customer Loyalty

This self-paced short course will provide you with strategies to improve customer loyalty and deliver these through your organisation.
Deliver Training in Your Workplace

Deliver Training in Your Workplace

Discover the skills to provide training concisely, effectively and in an engaging way, froom planning to delivery.
Creating a Safety Culture

Creating a Safety Culture

Learn the importance of beliefs, values and attitudes towards safety issues within an organisational culture.
Business Networking Basics

Business Networking Basics

This practical short course is full of tips, advice and tactics to help you succeed at business networking.
Being a Mentor

Being a Mentor

This self-paced short course provides a detailed insight into the role of a mentor and how a successful mentor/mentee relationship can be fostered.
Assertive Communication

Assertive Communication

This self-paced short course provides practical advice on the importance of assertive communication and how to introduce it to your soft skill set.

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