In this webinar 'How to Have Courageous Conversations at Work', participants will learn how to identify and address difficult issues in the workplace, such as conflicts with colleagues.
The session will provide practical tips for building confidence, managing emotions, and creating a safe space for all parties involved.
By the end of the webinar, attendees will have a clear understanding of how to initiate and navigate difficult conversations in the workplace, contributing to stronger relationships, enhanced communication skills, and a positive work culture.
Talking Points
- Discover how to identify common reasons why people avoid having courageous conversations and understand the consequences of avoiding these conversations in the workplace
- Gain practical strategies for building confidence, maintaining composure, and being assertive during challenging conversations, particularly when addressing sensitive topics
- Learn how to manage their emotions during tough conversations and create a safe and respectful space for all parties involved
Presenter: Emily Douglass,Organisational Psychologist
Emily Douglass is an experienced organisational psychologist who enjoys having a positive impact on others so they can live more full personal lives. She is a facilitator and professional coach, regularly presenting on topics such as resilience in the workplace, vicarious trauma, team effectiveness and leadership development.
Emily began her career as a logistic operations manager, embarking on a career change when she discovered her skill for unlocking human potential. As an organisational psychologist she draws on her first-hand experience of what it means to be a resilient, ethical and effective leader, having led diverse teams whilst serving in the Australian Army. Emily has worked with a range of industries, from freight to finance, across all sizes of businesses.
Frequently Asked Questions
How long is the webinar?
The webinar is 45min of delivery + 15min questions.
How is it delivered?
The webinar recording is on demand and accessible through our Learning Management System.
How long do I have access?
You will have access to this webinar recording for 3 months.
How do I book?
You need to purchase the webinar online. You will then be provided with log on details to our Learning Management System.
