This webinar delves into the art of managing disagreements with higher-ups in a professional manner. Learn how to approach conflicts constructively, ensuring that your perspective is understood while also respecting the viewpoints of others.
We will explore various conflict resolution strategies that are effective in a professional environment. These include techniques for de-escalating tensions, finding common ground, and transforming conflicts into opportunities for collaborative problem-solving.
The session will also provide insights on how to maintain a professional demeanour during disagreements. Understand the importance of emotional intelligence in conflict resolution and how to communicate your points without damaging professional relationships.
Talking points
- Constructive conflict resolution techniques.
- Strategies for de-escalating tensions and finding common ground.
- Transforming conflicts into collaborative problem-solving opportunities.
- Maintaining professionalism and emotional intelligence during disagreements.
Presenter: Dr Alice Shires
Dr Alice Shires is a highly accomplished Clinical Psychologist, Senior Lecturer, and Director of the UTS Psychology Training Clinic. With over 25 years of experience, she specialises in teaching and Cognitive Behavioral Therapies (CBT) while also incorporating Mindfulness into her practice.
She is recognised for her expertise in Mindfulness integrated Cognitive Behavioral Therapy (MiCBT) and is an established trainer in MiCBT nationally and internationally.
Dr Shires has conducted extensive research on the therapeutic benefits of Mindfulness, particularly in the areas of chronic pain and anxiety. She has co-authored books, developed assessment tools, and actively contributes to policy development and governmental reports.
Dr Shires' leadership roles in various organizations, including her involvement in psychology malpractice and legal cases, have made her a respected figure in the field.
As a member of prestigious tribunals and advisory councils, she brings valuable insights to public safety and mental health matters.
Dr Alice Shires is an esteemed practitioner, researcher, and advocate for mindfulness, and I welcome her today to lead an interactive session on mindfulness.
