pd online workshops

In this webinar 'How to Have Courageous Conversations at Work', participants will learn how to identify and address difficult issues in the workplace, such as conflicts with colleagues.

The session will provide practical tips for building confidence, managing emotions, and creating a safe space for all parties involved.

By the end of the webinar, attendees will have a clear understanding of how to initiate and navigate difficult conversations in the workplace, contributing to stronger relationships, enhanced communication skills, and a positive work culture.

Talking Points

  • Discover how to identify common reasons why people avoid having courageous conversations and understand the consequences of avoiding these conversations in the workplace
  • Gain practical strategies for building confidence, maintaining composure, and being assertive during challenging conversations, particularly when addressing sensitive topics
  • Learn how to manage their emotions during tough conversations and create a safe and respectful space for all parties involved


Emily Douglass - Organisational Psychologist

Emily Douglass is an experienced organisational psychologist who enjoys having a positive impact on others so they can live more full personal lives. She is a facilitator and professional coach, regularly presenting on topics such as resilience in the workplace, vicarious trauma, team effectiveness and leadership development. 

Emily began her career as a logistic operations manager, embarking on a career change when she discovered her skill for unlocking human potential. As an organisational psychologist she draws on her first-hand experience of what it means to be a resilient, ethical and effective leader, having led diverse teams whilst serving in the Australian Army. Emily has worked with a range of industries, from freight to finance, across all sizes of businesses.

Frequently Asked Questions

How long is the webinar?

The webinar is 45min of delivery + 15min questions.

How is it delivered?

The webinar is accessible from anywhere, as it will be conducted via a live video call using Zoom.

What if I can't attend live?

The online workshop will be recorded - if you purchase the course, you will receive a recording of the live recording afterwards.

How do I book?

You only need to purchase the webinar online to join. We'll take your pre-payment and provide all the access details to your registered email address.


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