An administration job is a fantastic way to get your start in business. Administration professionals are essential in almost every business and is a versatile career choice, but what’s really involved in working in “admin”, and how do you get started?
What’s Involved in a Business Administration Role?
Business administration roles in the workplace support effectiveness of daily operations, helping make sure everyday tasks get done.
Typical daily tasks for someone in business administration include:
- Handling phone conversations, email enquiries, and meeting with customers
- Scheduling appointments, following up and keeping records in business systems
- Document handling, formatting and preparing items for meetings or events
- Ordering office supplies and managing stock control
- Using databases to collect, collate and provide data effectively
- Updating organisational processes and policies
- Supporting managers with specific administration tasks to help them be more productive
What Skills Do You Need?
The responsibilities of a business administrator are often varied and can regularly shift in line with projects and different priorities around the business.
Some desirable skills required to manage these tasks are:
- Interpersonal or “people” skills: self-awareness, communication and listening, emotional intelligence
- Digital literacy: knowing at least the basics of common software and systems used widely in business such as the Microsoft Office Suite, Customer Relationship Management systems (CRMs), spreadsheets, and document management systems
- Personal Organisation: attention to detail, excellent organisation and time management are highly desirable
What Industries are Business Administration Roles Relevant?
As of April 2025 there were 14,573 business administration roles available in Australia (Seek).
Every industry has demand for this position as administrators are required to keep a business running efficiently.
The industries with the most demand for qualified business administration professionals include:
- Healthcare (What is a Medical Administrative Assistant)
- Education
- Finance
- Government
Career Progression and Pathways
Entry level opportunities are regularly available for jobseekers wanting to dive into a role.
Administration careers are limitless and can open doors into almost any industry. This type of role offers a career path that has great progression opportunities as your skillset, experience and knowledge grows.
For those who have more experience or qualification/s, career pathways allow you to take on more responsibility and assume senior and specialised roles in business administration including HR assistant, project administrator and compliance officer.
How Much Can Business Administrators Earn?
The average annual salary for Business Administrator jobs in Australia ranges from $65,000 to $80,000 (Seek).
The salary for this type of role can fluctuate based on experience and qualifications. These are not essential but can boost employment opportunities and negotiating power.
Start a Career in Business Administration
There are many ways to secure a Business Administration role in Australia and not all jobs will require any prior experience or training.
To give yourself the best chance of securing a job, it is advised that you complete a qualification.
MiTraining offers a BSB30120 Certificate III in Business (Administration) that provides the practical skills and knowledge to work within an administration role.
In this fully online, self-paced qualification you will develop competencies highly valued by employers.
The Certificate III in Business (Administration) is ideal for school leavers through to career changers and is a Nationally Recognised Training in Australia.
MiTraining also offers this qualification as part of a traineeship with traineeship employer, MIGAS Apprentices & Trainees.
If you are considering a traineeship, please enquire with MiTraining or apply for a trainee role with MIGAS before submitting your enrolment application.
Get Started in Your Business Administration Career
A Business Administration career offers a stable and flexible path with lots of professional opportunities.
Explore how MiTraining’s Certificate III in Business (Administration) can set up your admin career with the right knowledge foundation and a nationally recognised qualification.
If you are wanting to start-up something new or pivot in your career MiTraining has the business qualifications and accredited skill sets to help you reach your potential.
